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Browsing by Author Tanackov, Ilija

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Issue DateTitleAuthor(s)
2019A New Method for Markovian Adaptation of the Non-Markovian Queueing System Using the Hidden Markov ModelTanackov, Ilija; Prentkovskis, Olegas; Jevtić, Žarko; Stojić, Gordan; Ercegovac, Pamela
2018A New Methodology for Improving Service Quality Measurement: Delphi-FUCOM-SERVQUAL ModelPrentkovskis, Olegas; Erceg, Živko; Stević, Željko; Tanackov, Ilija; Vasiljević, Marko; Gavranović, Mladen
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