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Title: Quality Management Tools: Analysis of Lithuanian Enterprises
Authors: Pabedinskaitė, Arnoldina
Vitkauskas, Romualdas
Keywords: quality management models and tools
knowledge management
Issue Date: 2010
Publisher: Vilniaus Gedimino technikos universitetas
Citation: Pabedinskaitė, A.; Vitkauskas, R. 2010. Quality management tools: analysis of Lithuanian enterprises, in The 6th International Conference “Business and Management 2010”: Selected papers, Vol. 2. Ed. by R. Ginevičius, A. V. Rutkauskas, R. Počs, May 13–14, 2010, Vilnius, Lithuania. Vilnius: Technika, 905–912. doi:10.3846/bm.2010.121
Abstract: The problem of quality management widely analysed in scientific literature is nowadays very relevant for Lithuanian enterprises. Article presents the analysis of various quality management models, tools and their interaction with knowledge management. A wider research is made on the classification of quality management tools introduced in the works of different authors. Quality management tools in this article are grouped according to the main stages of knowledge management: socialization, externalization, combination, internalization. There are also presented the research results of the usable quality management models and tools by the Lithuanian enterprises those had certificated quality management system. The most broadly applied quality management tools in Lithuania have been determined.
ISSN: 2029-4441
Appears in Collections:Konferencijų straipsniai

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