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VGTU talpykla >
Statybos fakultetas / Faculty of Civil Engineering >
Moksliniai straipsniai / Research articles >
Please use this identifier to cite or link to this item:
http://dspace.vgtu.lt/handle/1/3663
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Title: | Factors influencing consumers' intention to return the end of life electronic products through reverse supply chain management for reuse, repair and recycling |
Authors: | Kianpour, Kamyar Jusoh, Ahmad Mardani, Abbas Štreimikienė, Dalia Cavallaro, Fausto Nor, Khalil Md. Zavadskas, Edmundas Kazimieras |
Keywords: | sustainable waste management decomposed theory of planned behavior theory of planned behavior reverse supply chain management reuse repair recycle |
Issue Date: | 2017 |
Publisher: | MDPI AG |
Citation: | Kianpour, K.; Jusoh, A.; Mardani, A.; Štreimikienė, D.; Cavallaro, F.; Nor, K. Md.; Zavadskas, E. K. 2017. Factors influencing consumers' intention to return the end of life electronic products through reverse supply chain management for reuse, repair and recycling, Sustainability 9(9): 1–23 |
Series/Report no.: | 9;9 |
Abstract: | Resource depletion, population growth and environmental problems force companies to
collect their end of life (EOL) products for reuse, recycle and refurbishment through reverse supply
chain management (RSCM). Success in collecting the EOL products through RSCM depends on the
customers’ participation intention. The objectives of this study are: (1) To examine the important
factors influencing customers’ attitude to participate in RSCM; (2) To examine the important factors
influencing customers’ subjective norm to participate in RSCM; (3) To examine the main factors
influencing customers’ perceived behavioral control to participate in RSCM; (4) To examine the
influence of attitude, subjective norms and perceived behavioral control on customers’ participation
intention in RSCM. The Decomposed Theory of Planned Behaviour (DTPB) has been chosen as
the underpinning theory for this research. The research conducted employed the quantitative
approach. Non-probability (convenience sampling) method was used to determine the sample
and data was collected using questionnaires. Partial Least Squares-Structural Equation Modeling
(PLS-SEM) technique was employed. A total of 800 questionnaires were distributed among customers
of electronic products in Malaysia. Finally, the questionnaire was distributed among the customers in
electronic retailer companies based on convenience sampling method. The empirical results confirm
that consumers perception about the risk associated with EOL electronic products, consumers’
ecological knowledge and relative advantages associated with reuse, repair and recycling can
influence the attitude of consumers to return the EOL products for reuse, repair and recycling
to producer. |
URI: | http://dspace.vgtu.lt/handle/1/3663 |
ISSN: | 2071-1050 |
Appears in Collections: | Moksliniai straipsniai / Research articles
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