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Title: Evolution of traveller experience quality perception in European level policy documents and the case study for Siauliai
Authors: Jaržemskis, Andrius
Jaržemskienė, Ilona
Keywords: passenger
travel
quality
experience
sustainable urban mobility plan
Issue Date: 2017
Publisher: Transport and Telecommunication Institute
Citation: Jaržemskis, A.; Jaržemskienė, I. 2017. Evolution of traveller experience quality perception in European level policy documents and the case study for Siauliai, Transport and telecommunication journal 18(3): 220–230
Series/Report no.: 18;3
Abstract: EU’s goal is to develop transport system which meets the economic, social and environmental requirements of society. Since first White paper on Transport in 1992 there was evolution of perception of quality and attributes of quality. The basic set of quality requirement is based on frequency, price, safety and security were dominating in 1992-2006, however since 2006 new attributes such as environment impact, and energy efficiency comes into force in European documents. However research case in Siauliai town show that it delays in user perception of quality.
URI: http://dspace.vgtu.lt/handle/1/3672
ISSN: 1407-6160
Appears in Collections:Moksliniai straipsniai / Research articles

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